As you may be well aware that Tourism Information Management System (TIMS) is a standard service model software designed for carrying out tour operation business activities online by travel companies regardless of changing needs, technologies, tools, location etc. in a secure and safe environment effectively.

In this regard, we would like to open registration for tour operators for familiarization and using TIMS effective from 1^st February 2018. For the early bird registered users, the annual subscription will be valid until 30^th June 2019 during which the team of experts will provide 1-1 training, support services etc. to your company based on your convenience (staff availability, workload etc.) at your workplace and ensured that the system serves the purpose of your company’s requirement at all time to come. We would like to inform that the implementation charges for the first year is Nu. 30,000/- (Nu. 20000 annual subscription charge + Nu. 10000 implementation charge) after which a company is required to pay an annual subscription fee of Nu. 20000/- only. Considering into account, the amount of work the system does for a travel company besides saving direct operational costs related to purchase and maintenance of high spec ICT equipment, data storage, backup, security, HR expenses etc, the annual subscription is very minimal, reasonable and affordable for any travel company to avail.

The implementation services include following but not limited to:

Initial training and implementation of TIMS

• Need assessment – conduct a need assessment of your company
• Configuration and workflow design – customize and configure TIMS as per your requirements
• Consulting services – initial and on-going consulting services to ensure the System is set-up the right way for your business.
• End user training – train users of all departments – up to three days on-site training to operational users, management and administrators
• System administrator training  – system administration training (creating/managing users, assigning privileges, managing workflows) to authorized users
• Go-live-support – set up master data, configure the system and make it ready for operation by the users

After implementation on-going support

• Provide life time warranty and support from the date of first installation of the System (provided the AMC contract is renewed)
• Provide technical support, operational help, bug fixes, enhancements related to the System
• Continuous enhancement of the system
• Provide multi-model help desk for technical and end-user support like telephone/cell, internet, email and fax
• Engage qualified personnel with comprehensive understanding of functionality of the System to provide support
• Accept any support inquiries or problem reports any time of the day or night (24/7/365)
• Ensure to respond and fix problems reported at the earliest
• Take regular back up of the system

Therefore, we would like to request interested tour operators to kindly register via email (info@abto.org.bt) or contact Mr. Tek Bahadur, ABTO at 17621385.